Keynotes and Seminars

HIPAA TRAINING
The rules have changed. Privacy and security of patient health information have moved to a new level. The new HIPAA rules are significantly more far-reaching than any confidentiality and privacy rules to date, covering not only electronic medical records, but paper records and verbal communication as well. Learn the steps you need to take to comply with the HIPAA regulations. Training available for senior managers as well as front-line workers. .
HIPAA Privacy training WAS required for ALL EXISTING staff by April 14, 2003. ACT NOW TO PREPARE NEW EMPLOYEES

HIPAA VIDEO - HIPAA TRAINING FOR THE FRONTLINE WORKER! Training made easy!

For information on purchasing the video, click here.

RECRUITING & RETAINING PEAK PERFORMERS
Designed to provide creative ideas on recruitment and retention, this seminar presents top strategies and practical tools for managing the workforce shortage. Secrets of a great workplace are revealed so that employers may enjoy a turnover rate lower than the competition. Learn how to have your organization stand out as the employer of choice. Seminar video available.

TAKE THIS JOB AND LOVE IT: TRANSFORMING ATTITUDES; REVITALIZING the SPIRIT
Job moral and satisfaction is at an all-time low. It doesn't have to be this way! Learn how to fall in love with your job and experience passion and energy that result in job confidence and happiness. Click Here to learn more about how to improve morale and motivate staff.

BREAKTHROUGH TEAM PERFORMANCE IS NO ACCIDENT
Maximize team performance and reach outcomes by learning to do the right thing at the right time. Successful team members work together toward a common goal while performing individual parts. Allow your team to innovate, problem-solve, produce and compete at the speed of change by identifying each member's strengths and natural role and capitalizing on individual approaches to group process.

ROLE BEHAVIOR ANALYSIS
Determine HOW a role or function can be performed most effectively. Define behavioral expectations for specific roles and develop strategies to meet the role expectations.

LEADERSHIP EXCELLENCE
The foundation of success lies in understanding ourselves and others, then adapting our behavior to meet diverse needs. Unlock doors to productive communication, positive relationships & top performance. Create a motivational environment to build the ideal workplace. Strengthen creative leadership through relationship enhancement. Discover & capitalize on the team members’ strengths.
Comprehensive computerized reports available to provide powerful insight to achieve personal and professional success

RELATIONSHIP CONFLICT ANALYSIS
Are two conflicting personalities causing problems? Learn to better understand and appreciate both unique behavioral patterns and create an environment to improve communication, reduce conflict, and ensure an improved relationship.

COACHING SKILLS FOR MANAGERS
Effective managers understand behavioral differences and have the flexibility to comfortably use different management approaches in different situations. Learn the most effective management approach for each person and watch employee satisfaction and productivity soar.

CUSTOMERS ARE THE BUSINESS
It is the "little things" we do that either turn away our customers or invite them to return.  Learn to be in tune with the needs of internal and external customers. Enthusiasm is fun.

EMBRACE CHANGE AND FEEL THE STRENGTH
One consistency in today's environment is change Learn to increase commitment during times of change.  Discover why resisting change may destroy your career. Recognize ways to seize the opportunities change provides. Help create positive change and enjoy the journey.

THE RACE FOR TIME: BALANCING LIFE’S DEMANDS
Being organized is not a personality trait.  Given enough chaos, we all struggle with organizational skills. Learn to "declutter" your life and make meaningful trade-offs to put balance back in your life.   Increase productivity while reducing stress and save money in the process.

ATTITUDINAL SUCCESS
Empowerment begins with seeing the possibilities. Positive employee attitudes create positive action toward organizational goals. Give employees greater personal satisfaction and professional success. The power is within each of us to experience joy and success in our work, our relationships, our life.

PREVENTING WORKPLACE VIOLENCE
Violence in the workplace continues to rise. The key to prevention is to recognize hazards in the workplace and take feasible steps to prevent it. Learn to increase employee awareness and articulate goals and plans for prevention through training and education. Develop policies and practices enforcing a "no tolerance" standard for workplace violence.

MENTORING FOR SUCCESS
Develop your own employee mentoring program and watch worker satisfaction soar. A satisfied employee is a long-term employee. Formal mentorship programs have a proven record of reduced turnover and as well as improved quality of service. All the tools to develop a formal mentorship program for your organization are at your fingertips. A step-by-step mentorship implementation manual available.